Citizens Bank names Alan Jessup COO

Citizens Bank has named Alan Jessup executive vice president and chief operating officer, broadening his leadership role as the bank positions the organization for sustained growth.

Jessup, who joined Citizens Bank in 2025 as executive vice president and director of specialty lending, will retain his leadership over risk and specialty lending while adding oversight of operations.

As part of the alignment, the loan assistant group will transition from lending to operations, helping better connect departments and support stronger day-to-day collaboration across the bank.

“Alan’s leadership, experience and community banking mindset make him the right person to help guide this next phase of operational alignment,” said Jeff Teague, chairman and CEO of Citizens Bank. “Since joining Citizens Bank, Alan has demonstrated a strong commitment to collaboration, sound risk management and our People First culture. Expanding his role will help us strengthen how our teams work together while supporting disciplined advancement and exceptional service for our customers.”

Jessup has more than 30 years of banking experience, including a distinguished record of driving growth, business efficiency and strategic innovation at community and regional banks. His background includes building high-performing specialty lending platforms, improving processes, managing risk and leading teams through periods of expansion and change.

“I am honored to step into this broader leadership role and to further collaborate with a team that values people, relationships and progress,” Jessup said. “Citizens Bank has a strong culture and a clear commitment to serving customers and communities well. I look forward to strengthening our alignment across our teams and supporting the strategic work ahead.”