ABF wins second consecutive LTL award

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by The City Wire staff ([email protected]) April 22, 2011 3:18 pm 45 views 

For the second consecutive year, ABF Freight System has been named National LTL Carrier of the Year by the National Shippers Strategic Transportation Council (NASSTRAC).

“ABF is proud to again earn this prestigious award, which recognizes all ABF employees whose dedication to safety, cargo handling and customer service inspires confidence among customers throughout North America,” ABF Senior Vice President Roy Slagle said in a statement. “ABF people have earned a reputation as the safest, most conscientious, highly innovative members of our industry, and it is gratifying to have their efforts recognized as exemplary by NASSTRAC.”

On hand to accept the award was Judy McReynolds, president & CEO of ABF’s parent company, Arkansas Best.

NASSTRAC recognizes transportation providers on a quantitative scale in five key areas: 1) customer service; 2) operational excellence; 3) pricing; 4) business relationship; and 5) leadership and technology.

“NASSTRAC encourages high performance by carriers through this shipper-based recognition program,” said Joe Estrella, director of transportation and logistics network for CVS/Caremark and NASSTRAC’s current president. “NASSTRAC leverages this annual awards program to continually encourage performance excellence in various market segments of transportation. Carriers and shippers alike perceive this to be a very credible program through which appropriate industry recognition is given.”

The NASSTRAC Carrier of the Year program is co-sponsored by Logistics Management, a leading trade magazine for buyers of logistics services.

Also, ABF is the only six-time winner of the American Trucking Associations President’s Trophy for Safety, the only five-time winner of the Excellence in Security Award, and the only four-time winner of the Excellence in Claims/Loss Prevention Award. ABF also is the only carrier to earn both the Excellence in Claims/Loss Prevention Award and the Excellence in Security Award in the same year, which ABF has accomplished twice.