by March 9, 2021 10:50 am
-‘Shocking disbelief’: As the COVID-19 pandemic shut down travel, 2020 became the worst year on record for the U.S. hotel industry
Erica Vaughan’s office phone began to ring about 2 p.m. on March 12, 2020. By the end of the day, she had lost $900,000 in sales revenue due to concerns…