Entergy Arkansas officials announced the promotion of Michael Considine and Ventrell Thompson to vice president positions.
Considine has been named vice president of Reliability, a new role within the organization that combines both transmission and distribution operations, with responsibilities for safety, operations, engineering and regulatory within the service territory and oversight of 800 employees.
He served as interim vice president of distribution operations since August 2021. He began his utility career with Entergy Services in 2001 and has held numerous roles with the company.
Considine holds a bachelor’s degree in professional accountancy from Louisiana Tech University in Ruston, La., and has completed an executive program through the University of Maryland Robert H. Smith School of Business.
Thompson has been named vice president of Customer Service, a role he served as interim since August 2021. In this role, he is responsible for all aspects of customer service in the Entergy Arkansas service territory, leading a team of customer service professionals who are responsible for meeting the needs of all residential, commercial, governmental, and industrial customers across the state.
He began his utility career with Entergy Services in 2002 as an analyst and has served in a number of positions.
Thompson holds a Bachelor of Science in Business Administration with a major in Accounting from the University of Arkansas at Fayetteville and a Master of Business Administration from John Brown University.
“Michael and Ventrell are proven leaders within Entergy Arkansas, and their newest positions will allow them to continue steering the company and their teams toward improved reliability and customer service, while fostering community relationships and environmental sustainability. I’m proud to call them colleagues and look forward to seeing their professional growth, development and commitment to our customers,” said Entergy Arkansas President and CEO Laura Landreaux.