Crisis Communications in a Wired World

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Crisis Communications In A Wired World
by Richard McKeown
Technology has changed every facet of our society. Being able to communicate effectively in this new environment, especially when facing crisis situations is essential. This program will address the impact of technology, social media and blogging is having and how to position your organization to deal with it.
What are the "life stages" of a crisis"
What key steps are essential in navigating successfully through a crisis?
What pitfalls must be avoided?
Who has handled crises well…and who hasn’t? And at what cost?
There will be a discussion and brief analysis of recent and still unfolding crises and what lessons we can take from them.
BIO: Richard McKeown has counseled a number of corporations and organizations in dealing with crises. He has also coached, counseled and trained more than 1,700 professionals in developing and enhancing individual communications skills and effectiveness.  His clients have included CEO’s of Fortune 100 companies, public officials, corporate spokespersons, law enforcement officials and emergency responders. In addition to having worked with clients located on four continents around the world, Richard conducts group seminars for groups representing corporations, academia, organizations and associations.
  He also conducts media training seminars geared to help make participants comfortable, confident and effective in communicating through the media.
Richard is a graduate of Arkansas State University where he earned the "Oustanding Journalism Graduate" award in 1981. His career has included serving as a reporter and political columnist; as director of community relations and human resources at what was formerly Methodist Hospital of Jonesboro; and as Senior Vice President at Cranford Johnson Robinson and Woods in Little Rock.
In addition to his role as president of InSight Communications, Richard has been an instructor at Ouachita Baptist University.
He and his wife Tracye have four children and three grandchildren and live in Bryant, Arkansas.

Members $10/Guests $20 w/lunch
Members free/Guest $15 wo/lunch