by - August 27, 2024 3:50 pm
In search of post-pandemic professionalism
To be certain, much has been written in the past four years about the various ways that the COVID-19 pandemic impacted all of our lives. As a professor at Texas…
Author: Scott Benedict
by - July 21, 2024 2:04 pm
Attributes of a world-class supplier team
From my career as a retail merchant and e-commerce executive to my more recent assignments in academia and with two Northwest Arkansas-based solution providers, I’ve had the opportunity to interact…
by - January 1, 2024 11:25 am
The missed business opportunity of ageism
A recent news article I read asked, “You’ve heard of the Great Resignation, but what about the Great Retirement?” The article, titled “The US has too many retirees,” was authored…
by - October 1, 2023 9:08 am
Solution selling in modern retail
My first retail job was as a commissioned salesperson in a suburban Denver consumer electronics specialty store. During this time, my colleagues and I were taught about “solution selling” and…
by - July 22, 2023 8:51 am
Reimagining retail
A quick check of my LinkedIn profile will reveal to anyone who doesn’t already know me that my career experiences are dominated by my role as a buyer for several…
by - February 19, 2023 9:50 am
Leading in omnichannel retail
Many years ago, when I was a buyer for a prominent national catalog retailer, I was fascinated by an emerging new retailing format of selling online by way of a…