TeleComp Touts Technology Team

(To see a list of the largest computer dealers in the state, click here.)

What started a few years ago as a pleasant business acquaintance has since become a multi-million dollar computer and networking company that has two retail locations, 25 employees and does business in four major markets.

TeleComp Inc., based in Bentonville, is the outcome of a successful partnership between Roger Thomas and Gino Capito.

The company provides dozens of small to mid-sized businesses with an array of services, including VoIP and traditional phone systems, networks, servers, structured cabling, fiber optics and computer service, sales and repair.

Thomas and Capito started the telecom when they partnered to purchase Dixieland Computers in July 2003. Since then, they changed the name, moved to a more trafficked area on Walton Boulevard, opened a store in Johnson and have begun offering service in Tulsa, Little Rock and Branson.

Buying Dixieland “was a great learning experience for us,” Thomas said. Usually, the advantage of purchasing a business is to get its name and location. But in this instance, it was essentially eliminating a competitor, he said.

About 90 percent of TeleComp’s business is providing service for other businesses, while individual customer service accounts for the other 10 percent.

Another service the company offers is free phone bill auditing.

Many times, particularly if it’s been several years since a phone plan was set up, a business’s phone bill can become bloated with erroneous charges and older, higher rate structures.

Because the bills themselves are often cryptic and hard to decipher, these charges go unnoticed.

TeleComp’s customers include First Security Bank and the Radisson Hotel in Branson. The company was recently contracted to install 45,000 feet of cable at Arvest Stadium in Springdale, Capito said.