Arvest Bank will open its newest full-service branch in Bentonville on Wednesday (May 26).
The office at 1100 S.W. Regional Airport Blvd. will maintain lobby hours from 9 a.m. to 4 p.m. Monday through Friday, with Saturday and expanded weekday hours to be added at a later date.
The new branch is the company’s sixth full-service location in Bentonville.
Raymond Thach is the branch manager for the 2,780-square-foot location, which features drive-thru lanes equipped with ATM with Live Teller machines. The machines allow customers to have face-to-face communication and conduct basic transactions with Arvest tellers via a video screen. The video tellers also are able to help customers complete more types of transactions than an ATM, including larger withdrawal amounts, specific account inquiries, deposits of 30 items at a time, and complete check cashing.
The branch will employ a team of relationship bankers — who are trained to provide a variety of financial services based on customer needs — that will replace a traditional teller line and technology that allows customers to connect with bankers of various disciplines who are based at other locations. Customers also are encouraged to schedule appointment times with on-site bankers if that better serves their needs.
“We couldn’t be more excited to open this branch and serve our customers in some new and exciting ways,” Brad Crain, president for Arvest in Benton County, said in a statement. “This branch reflects our continued commitment to customer service while focusing on enhanced digital delivery. We understand the ways our customers bank and their expectations for what we provide are constantly evolving and we want to stay ahead of their needs and expectations. This branch and the way we will conduct business allows us to do just that.”
Arvest Bank operates more than 270 bank branches in Arkansas, Oklahoma, Missouri and Kansas through a group of 14 locally managed banks, each with its own board and management team.