Achievements: Marshall started at BCS (formerly Baker Computer Services) as an hourly worker on the shop floor. He was named CEO in 2010. Under Marshall’s leadership, the IT services company has tripled its revenue in the past five years. Marshall is a board member of Serve NWA and a board trustee for his alma mater, Clarks Summit University in Pennsylvania.
If you had $1 million to give, what causes would you support? Fellowship Bible Church, New Beginnings Homeless Village and Arkansas Children’s Northwest. We have been heavily supportive of all three for years.
What is the best business advice you’ve received? “Show up, care, try.” Terry Bowen said this frequently, and I’m trying to live up to it even more since his recent, unexpected passing.
What is the best business advice you have given? Work/life balance is a myth. Integrating faith, family, community and work in a complementary way is a better and achievable goal.
What keeps you up at night or worries you the most? Letting down those I serve or feel responsible to: my family, my customers and my employees.
What’s your favorite restaurant in Northwest Arkansas for a business lunch? Mermaids [in Fayetteville].
If you weren’t in your current profession, what would you be doing? Facilitating spiritual growth and discipleship somehow.
What’s the first website/app you launch on your smartphone each day? Outlook.
What is your “why?” Why do you get up in the morning, and what keeps you motivated? To be a positive influence on each person I interact with daily. Whether that’s my family members, my peers and employees, my customers or “random” people I encounter. I try to be really intentional about contributing something in every interaction that adds value to the other person in a qualitative way.
In one sentence, can you express the most important thing about being a leader? A leader’s greatest privilege and responsibility is the opportunity to influence someone else to be a more whole, complete and healthy version of who they were created to be.