MANA Answers Patients’ Calls With Lowell Clinic

In an effort to determine whether it needed a pediatric clinic in Benton County, Medical Associates of Northwest Arkansas surveyed its patients via its website and through e-mail and Facebook campaigns.

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The overwhelming response, according to marketing director Carole Masterson, boiled down to: “Yes, in Lowell.”

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On Nov. 1, MANA’s Benton County clients got their wish – a new, 2,691-SF clinic that includes six patient rooms, a hearing screening room, nurses station and provider office. At least one pediatrician and one nurse practitioner are on duty daily, saving those patients a drive to MANA’s Washington County locations.

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“We’re kind of meeting them in the middle and making it more convenient for them,” Dr. Brent Silvey said.

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Silvey added the response has been positive, with doctors seeing 30 to 40 patients per day.

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“We’re super-booked all the time,” he said.