NWA C-Suite: Lekan Ajayi

Do you use artificial intelligence (AI) software in your work, and if so, how so? Certainly. AI is a powerful tool with incredible potential to transform the way we provide care to our patients, and we’re only beginning to tap into its possibilities. Currently, we’re leveraging AI solutions for tasks like lung cancer screening and helping physicians with documentation. This not only improves the accuracy and efficiency of our workflows but also enables our doctors to dedicate more meaningful time to their patients. We are also working with the University of Arkansas on AI solutions that will help patients be able to navigate the complexities of their care and offer resources at the time they need it.

What are some aspects of leadership you are still working to improve? One aspect of leadership I’m continuously working on is becoming a better listener. It’s easy to get caught up in trying to solve problems or drive results, but I’ve realized that truly listening to my team —whether it’s their ideas, concerns, or feedback — is key to making better decisions and fostering a stronger, more collaborative environment. There’s always room to improve when it comes to being fully present and understanding different perspectives.

How do you relax? I’ve grown to really appreciate the walking trails in Northwest Arkansas. It’s amazing to take a peaceful walk and be surrounded by nature. It really helps refocus my mind. I also love watching movies.

What advice would you give someone wanting to be a leader in your industry? Lead with integrity and empathy. Be passionate about your work, and don’t be afraid to take calculated risks. Build strong relationships, both within and outside your organization. Oncology and health care in general is a rapidly progressing field, and so it’s extremely important to stay up to date on the trends in the industry.

What’s the top challenge you have faced as a leader, and how did you overcome it? One of the toughest challenges was balancing rapid growth with maintaining a patient-centered approach. As our organization expanded, ensuring that every patient still received personal, high-quality care became complex. This is always a work in progress, but the key is emphasizing the importance of core values, investing in leadership development and utilizing technology to maintain efficiency without losing the human touch.

How significant to you is developing a diversity, equity and inclusion (DEI) culture within your organization? We serve a diverse patient population in Northwest Arkansas. Cultivating a culture that values and prioritizes a multitude of perspectives is absolutely essential. We’re not simply checking off boxes; we’re actively creating an environment where everyone feels appreciated, respected and confident in their ability to make meaningful contributions. A diverse team brings with it a broader array of viewpoints and ideas, which in turn drives innovation and enhances our ability to find solutions. Moreover, it deepens our organization’s connection with the diverse community we serve.

How do you stay current with industry trends and changes? I make it a priority to attend conferences, participate in webinars and stay informed through relevant publications and newsletters. Health care business journals are key for understanding market dynamics, while connecting with peers allows us to exchange insights on how oncology practices are adapting to policy shifts and insurance changes in cancer care delivery.