Women in Business: Shannon Hendrix

Residence: Springdale

Education: B.S. and M.S., dietetics and nutrition, University of Central Arkansas

Professional background: Hendrix was named senior vice president and chief administrator at Arkansas Children’s Northwest in 2020. She started her career at Arkansas Children’s in 2013 as the director of clinical nutrition. In 2017, she became vice president, clinical/diagnostic services. She also was an inaugural co-chairman of the healthcare provider’s Diversity, Equity and Inclusion Committee.

What habits or traits do you feel are most important for leaders to have? I have always experienced the most effective leaders to be transparent and authentic. I encourage leaders to be compassionate, hold people accountable, find their voice early and work to establish an inclusive culture. Also, strive to be an active listener and stay curious.

What is the most fulfilling part of your work? I work with an amazing team of leaders across all levels of the organization to advance the mission of making children better today and healthier tomorrow. We are in the unique position to positively change a child’s future, and that work is very fulfilling.

Why do you think companies would benefit from having more women at the top? Women are great at multitasking, thinking strategically, balancing priorities and utilizing resources effectively. We are results-driven and lead with compassion and grace.

What is something distinctive that people would be surprised to know about you? My husband and I used to own Black Angus cattle. We sold them prior to moving to Northwest Arkansas about two years ago. We also own a school bus that my husband is converting into a camper.

What advice can you offer to women who want a career in your industry? Healthcare administration has so many opportunities to advance your career. I suggest building your personal board of directors early, to provide guidance, advice and feedback along the way. Seek growth opportunities, create a culture of inclusiveness and be agile.

Who was a big mentor to you in the early part of your career? In college, I worked for a successful woman who saw my leadership potential and took me under her wing. She taught me how to build a cohesive team and strive for excellence. Throughout my career, her mentorship has remained consistent, and she’s continued to offer me direction and advice for more than 20 years.

What do you think of the opportunities that exist for women in business compared with when you started? Opportunities in business for women are endless. Over time, women have been bold in paving the way for others. We have been successful in creating a permanent space at some of the most prominent tables.

What’s the most recent book you’ve read? “Brighter by the Day” by Robin Roberts.

What do you do to relax when not working? I enjoy playing tennis, sitting on the patio after a long day and spending time with my family.