TeleTech brings call center, 350 jobs to Morrilton area

Rich Moellers, chairman of the board of the Conway County Economic Development Corporation (CCEDC) in Morrilton, announced Monday that at least 350 new jobs will be created in Morrilton this summer with the opening of a “customer experience center” by TeleTech, a global company with over 48,000 employees worldwide.

Moeller’s organization worked with the Arkansas Economic Development Commission in attracting TeleTech, assisting in the company’s location decision, and facilitating the mechanics of opening the facility.  TeleTech’s Morrilton location is 1535 E. Harding Avenue in the Riverland Shopping Center. TeleTech Holdings (NASDAQ: TTEC), is a global provider of sales and customer service programs for major companies.

TeleTech has an existing customer experience center in Sherwood, Arkansas, located in the Wildwood Centre & Medical Tower. The Morrilton location will serve as a satellite and extension of that facility, supporting customer experiences for TeleTech’s healthcare clients.

TeleTech is hiring for sales trainers, trainer & team lead, seasonal insurance licensing coordinator, seasonal licensed training proctor, ad director of sales operations. Interested applicants for the jobs listed above can contact Laura Folger at [email protected].

TeleTech will begin hiring customer experience representatives, licensed Insurance agents and agents who are interested in obtaining their insurance license, and dates for local hiring events at the Sherwood location will soon be announced.

“It cannot be underestimated the impact these 350 positions will have on the economy in Morrilton and surrounding area,” said Mike Preston, executive director of the Arkansas Economic Development Commission, said in a statement from the AEDC. “This lays the groundwork for additional economic growth and is a testament to the strength and reputation of the local workforce. Thanks to TeleTech for continuing to invest in Arkansas.”