Windstream Recognized With Retail Leadership Award

Little Rock-based Windstream has been recognized with the 2012 U.S. Competitive Strategy Leadership Award in Retail Carrier Ethernet Services, as well as the 2012 North American Market Share Leadership Award in VoIP Access and SIP Trunking Services.

Both were awarded at the annual Frost & Sullivan 2012 Excellence in Best Practices Awards banquet in San Antonio on Nov. 8.

The recipient of the Frost & Sullivan Competitive Strategy Leadership Award in Retail Carrier Ethernet Services was determined through an evaluation of Windstream and its competitors that rates each company’s performance across multiple categories, including their ability to leverage competitive intelligence, execution of competitive strategy, impact on market share, competitive brand positioning, and impact on customer satisfaction and value.

“Windstream is clearly one of the nationwide leaders in business connectivity markets and has come a long way from its early days of being a regional ILEC,” said Roopashree Honnachari, program manager, Frost & Sullivan. “Our research indicates that Windstream holds a significant market share in the Ethernet services market, which is a testament to the company’s effective competitive strategy.”

Windstream Ethernet Internet is a dedicated connection ensuring Internet traffic jams are bypassed so businesses are at optimum performance, even during peak usage hours, and is a secure way to transfer large data files, utilize hosted applications, and have the flexibility to add speed at any time.

Windstream was also recognized with the Frost & Sullivan Market Share Leadership Award in VoIP Access and SIP Trunking Services, which is presented to the company that has demonstrated excellence in capturing the highest market share within its industry.

“Windstream has earned the Market Share Leadership Award by promptly addressing the needs of its enterprise customers, and through the PAETEC acquisition, by combining two solid competitors into a single strong one,” said Michael Brandenburg, industry analyst, Frost & Sullivan. “In addition, creative bundling of data and voice services in ways that make the most sense to the customer has helped Windstream find success in a highly competitive market.”