SupplyPike partners with SPS Commerce to augment technology for CPG industry

Fayetteville-based technology startup SupplyPike announced Tuesday (Dec. 15) a partnership with retail network SPS Commerce to help consumer goods suppliers identify the data needed to manage deduction disputes with retailers.

SupplyPike is a data science company building cloud software for supply chain, and SPS Commerce is the most broadly used retail network, according to a news release. They have collaborated to augment SupplyPike’s Deductions Navigator software with order and shipping details from EDI data on the SPS retail network. The data is expected to help consumer goods suppliers with deduction disputes with retailers.

SupplyPike customers can integrate their EDI data from the SPS network directly into Deductions Navigator, the release shows. The integration is expected to allow suppliers to quickly identify order or shipment EDI documents that provide the evidence needed to efficiently dispute deductions with retailers.

“SPS is delighted to partner with SupplyPike and equip our joint customers with additional benefits from their SPS EDI solution,” said Mark O’Leary, chief marketing officer at SPS Commerce. “With more than 90,000 customers, the SPS retail network likely has the order and shipment EDI documents needed to efficiently manage any disputes. This solution will help suppliers and retailers come to accurate resolutions and strengthen their partnership.”

SupplyPike created Deductions Navigator to provide consumer goods suppliers with insights into their invoice deductions and help them dispute and recover invalid fees. SupplyPike offers this tool at a monthly price in a software-as-a-service format. The app includes a one-click dispute technology and uses machine learning to aggregate relevant documents and submit disputes, the release shows.

“SPS and SupplyPike have complementary product offerings, and our partnership is going to provide exponential benefits for our shared customers,” said TJ Sangam, president and chief technology officer for SupplyPike. “With Deductions Navigator’s capabilities expanding into additional retailers, manufacturers will be able to win more money back in less time. We are excited about this partnership, and we think this is going to drive efficiencies across the entire CPG (consumer packaged goods) industry.”

SupplyPike started to develop the Deduction Navigator app in 2018. The company has created a suite of supply chain software tools that use machine learning to provide insights for consumer goods suppliers.