Crossland leading new Arvest Bank branch in Pinnacle Hills with $4.47 million permit

Construction work has started in Rogers on a new banking center for Fayetteville-chartered Arvest Bank.

Crossland Construction Co. is using a building permit valued at $4.47 million to build the approximately 25,000-square-foot building at 4201 S. J.B. Hunt Drive, west of Interstate 49 in the Pinnacle Hills area. Construction is expected to be finished by September 2019, and the building will house 55 Arvest employees.

CEI Engineering Associates Inc. of Bentonville is the engineer and Hight Jackson Associates of Rogers is the architect.

In addition to traditional staff, the branch will house mortgage and commercial lenders, as well as Arvest Wealth Management and treasury management employees.

The new branch will feature interactive teller machines (ITMs) and offer customers a more “concierge-type” experience in addition to traditional retail banking. ITMs are devices that look similar to ATMs, but offer videoconferencing capabilities that allow customers to talk to bankers.

“We plan to blend Arvest’s award-winning customer service with a higher degree of technology to service a progressive customer base in this region,” said Craig Rivaldo, president for Arvest in Benton County. “This reinforces our commitment to being a technology-forward bank that meets our customers in the ways and spaces they prefer.”

When the new building is complete, Arvest will vacate its nearby Rogers branch at Village on the Creeks (5201 W. Village Parkway).

Arvest Benton County is the largest of the bank’s 14 locally managed markets. It has 26 banking offices in the county, according to the Federal Deposit Insurance Corp., more than the next five banks combined.

The Village on the Creeks branch is the largest of Arvest’s seven Rogers offices. It held $241.55 million in deposits as of June 30, according to the FDIC.