Mercy NWA announces new chief operating officer

Mercy Northwest Arkansas recently announced Brenda Chase as its new chief operating officer.

Prior to this appointment Chase served as ambulatory care director, assistant vice president and vice president of patient care service. She also formerly held the chief operating officer position for Mercy Hot Springs.

Chase is 20-year veteran in health care and a third generation in her family to work at Mercy.

In her new role, Chase is accountable for effectively leading the clinical and ancillary operations of Mercy Hospital Northwest Arkansas. She will be heavily involved in strategic planning, the development of new or expanded services and promoting the integration of services on a system-wide basis.

“One word I would use to describe myself is determination. I don’t give up on people, co-workers, performance improvement projects and goals. I also strive to be a leader who listens. I have experienced all the different aspects of health care, allowing me to truly empathize with co-workers or physicians and understand their concerns, frustrations and obstacles as well as opportunities. I do not just see this as something I merely can do, but what leaders must do,” Chase said.

She is married to Raymond Chase and said one of the most important things to remember is that life is a balance. She said spending time with her family helps her keep that focus.