ABF wins LTL carrier of the year award

Fort Smith-based ABF Freight System has earned the 2013 National LTL Carrier of the Year Award from the National Shippers Strategic Transportation Council (NASSTRAC).

“This prestigious award recognizes all ABF employees whose dedication to safety, cargo handling and customer service inspires confidence among customers throughout North America and around the globe,” ABF President and CEO Roy Slagle, said in a statement. “ABF people have earned a reputation as the safest, most conscientious, highly innovative members of our industry, and it is gratifying to have their efforts once again recognized as the industry leader by NASSTRAC.”

NASSTRAC recognizes transportation providers on a quantitative scale in five key areas:
• customer service
• operational excellence
• pricing
• business relationship
• leadership and technology.

“Because this is a shipper-driven award, ABF is to be commended for this recognition,” said Brian Everett, NASSTRAC executive director. The NASSTRAC Carrier of the Year program is co-sponsored by Logistics Management, a leading trade magazine for buyers of logistics services.

“Because NASSTRAC bases the award on demonstrated excellence in both performance and results, everyone at ABF is particularly proud to have earned this recognition,” said Jim Keenan, ABF senior vice president of sales and marketing. “We are also grateful to this council for promoting the transportation industry through advocacy and education for both carriers and shippers.”